Frequently Asked Questions
Here are answers to the questions we most often receive. If you don’t see your question, just contact us and we’re happy to answer.
When can you start?
Generally we can start on a project within a week of agreement on the project terms. We do offer quick-turn analysis/review services for urgent projects.
How do we get started?
Just contact us for a rapid quote and to see how we can help advance and accelerate your project. We’ll work with your team to understand how we can help and send you a detailed and economical proposal.
Can you consult with our team over the phone or web?
Most of our business is remote work. Some projects will require site visits, but we try to minimize these to keep your costs low and best utilize everyone’s time and energy. We often use services like Slack and Skype to perform our work and can provide transcripts/recordings of the calls at your request.
Where are you based?
We are based in Siloam Springs, Arkansas, USA, but have clients from all around the US.
Can you review material that our company has produced?
Yes, we can review and help with your reports, scientific graphics, and analysis. Many of these short-term projects can be offered on a quick-turn time.
What are your project deliverables?
You set the deliverables based on your project. We’ve provided everything from numerical models and code bases to machined parts and assembled circuit boards.
How much do your services cost?
The fee depends on the expertise and skill requirements of your project. Projects involving hardware design and construction are generally more expensive due to materials overhead for example. Our fees are offered on an hourly basis for small projects, and on daily and project basis for larger or off-site endeavors. We’re happy to discuss your needs and provide a rapid quote for your project.